Time and Motion Study
The key to a successful Scanning Bureau is ensuring the efficiency and effectiveness of the scanning processes and procedures. Scandox experience shows that Trusts differ in terms of the number of libraries and off site facilities they use, the IT infrastructure, the indexing and key document requirements and organisations goals/objectives. Scanning personnel also have a significant impact on the output of the Scanning Bureau.
Using experience gained from the set up and management of onsite Scanning Bureaux in an NHS context with a variety of different Scanning Strategies, Scandox will perform a Time and Motion study on the preparation, scanning, indexing and QC stages of the scanning process. We will also review KPIs and SLAs to identify where possible improvements and cost reduction can be made.