Change Management

Scandox has extensive experience of working with Change Managers within Health Records Departments and will provide its own Change Management project support to assist Trusts in ensuring change is implemented smoothly and with lasting benefits.

Many existing processes are triggered by a patient’s Health Record arriving on someone’s desk. The implementation of an EDM for Health Records is therefore a fundamental change to the way a Trust works which needs to be owned and managed by the Health Records Department. This change will affect over 80% of staff in the Trust and impact on patient safety must not be underestimated. Porters, ward clerks, medical secretaries, doctors, nurses will all see the way they work change.

Scandox will work with Health Records and other appropriate stakeholders to manage the change and make the EDM project a success.